Accessibility Statement

A more welcoming Linenora experience

Linenora is committed to making its website, product information, shopping tools, and customer support easier to use for people with different abilities, devices, and assistive technologies.

Last updated July 29, 2026 Ongoing accessibility improvement Support available 24/7
Clearer content We work to organize information with meaningful headings, readable language, and descriptive labels.
Flexible interaction We aim to support keyboard use, visible focus, text resizing, and reduced-motion preferences.
Human support When a digital barrier appears, our support team can help provide information or assistance in another practical format.
Close view of several pillows arranged on a made bed
Product imagery is paired with useful text descriptions so bedding details are not communicated by appearance alone.

Our accessibility direction

Four principles guide the experience

Linenora uses the Web Content Accessibility Guidelines as a practical reference for improving how website content can be perceived, operated, understood, and used reliably with different technologies.

Principle 01

Perceivable

Important information should be available through text, structure, contrast, labels, and image descriptions rather than visual styling alone.

Principle 02

Operable

Navigation, buttons, forms, and controls should remain usable without requiring a mouse or precise pointer movement.

Principle 03

Understandable

Page order, instructions, product details, errors, and policy information should use predictable and readable patterns.

Principle 04

Robust

Content should use clear HTML structure that can work with current browsers, screen readers, magnification, and other assistive tools.

01 · Accessibility measures

Accessibility is part of ongoing site care

Linenora considers accessibility when creating, reviewing, and updating website content. This includes page structure, product descriptions, navigation, forms, images, buttons, policy pages, promotional content, and customer-support pathways.

Structure

Meaningful page organization

Headings, sections, lists, landmarks, and labels are used to make content easier to scan and interpret.

Keyboard

Controls without a mouse

We aim for links, buttons, forms, and interactive elements to remain reachable through keyboard navigation.

Visual clarity

Readable contrast and spacing

Text, controls, and section boundaries are designed with restrained colors, clear spacing, and visible hierarchy.

Images

Descriptive alternatives

Meaningful product and editorial images are intended to include concise alternative text that communicates their purpose.

Motion

Reduced-motion support

Decorative movement is kept restrained, and supported experiences respect device preferences that reduce motion.

Forms

Clear input guidance

Labels, instructions, required fields, and error messages are intended to make checkout and support forms easier to complete.

02 · Standard and goal

Working toward WCAG 2.2 Level AA

Linenora uses WCAG 2.2 Level AA as an accessibility goal and reference point. This statement does not claim that every page, feature, integration, or third-party service currently meets every success criterion. Accessibility work is reviewed and improved over time as the website, technology, and content change.

03 · Navigation and controls

Interaction should remain predictable

  • Navigation labels are intended to describe their destinations clearly.
  • Interactive controls are designed to remain distinguishable from surrounding text.
  • Visible focus styling is supported so keyboard users can identify their current position.
  • Page sections use a logical reading order across desktop and mobile layouts.
  • Important actions are not intended to depend only on color, hover, or animation.

04 · Content and readability

Information should remain clear at different sizes

Linenora aims to support browser zoom, text enlargement, responsive layouts, descriptive headings, readable body copy, and concise instructions. Content is written in English and organized to help customers locate product, shipping, return, discount, and support information efficiently.

Close-up view of a mattress showing its surface texture and edge construction
Close product views can support descriptions of mattress depth, surface construction, toppers, pads, and protective layers.

Product information access

Bedding details should not rely on photographs alone

Linenora works to provide written product information that helps customers understand bedding without depending only on color, texture, scale, or visual comparison.

Dimensions
Size information in text

Product pages should identify available sizes, measurements, mattress depth, pillow dimensions, and included-piece quantities.

Materials
Construction described clearly

Fiber, fill, foam, weave, shell, quilting, waterproof layers, closures, and care details should be stated in writing.

Color
Names beyond visual swatches

Color selections should include text labels rather than relying only on a colored circle or product photograph.

Comparison
Differences explained with words

Cooling, support, firmness, fill type, protection level, and set contents should be communicated in readable product copy.

Compatibility and assistance

Designed for common browsing and assistive tools

The Linenora website is intended to work with current versions of widely used browsers, operating systems, screen readers, keyboard navigation, browser zoom, and device accessibility settings. Results may vary when older software, unsupported combinations, browser extensions, or third-party tools are used.

Screen readers
Structure supports spoken navigation

Semantic headings, labels, lists, links, and image descriptions are used to help assistive technologies interpret content.

Zoom
Responsive layouts support enlargement

Pages are designed to reflow across smaller screens and enlarged browser views without intentional text overlap.

Keyboard
Core actions should remain reachable

Navigation, account tools, cart actions, forms, and policy links are intended to work through standard keyboard controls.

Alternative help
Support can assist with inaccessible content

Customers may request help understanding product information, policies, order status, returns, or another website task.

Close-up of naturally wrinkled cotton bed linen showing its weave and folds
Texture, weave, softness, and fabric appearance are described in text so customers do not need to infer every detail from the image.

Current limitations

Some experiences may still need improvement

Accessibility is an ongoing process. Linenora reviews reported barriers and works to address issues according to impact, technical complexity, and the level of control available over the affected content.

Third-party services External tools may behave differently Payment, shipping, social, review, or other integrated services may have accessibility behavior controlled by their providers.
Legacy content Older pages may require updates Previously published content may not yet reflect the same accessibility patterns used on newer or revised pages.
Product media Visual detail can be difficult to describe Some texture, sheen, loft, or color variation may be imperfectly represented through photography and concise alternative text.
Software combinations Compatibility can vary Older browsers, assistive technologies, extensions, and customized device settings may produce different results.
Temporary issues Updates can introduce barriers Theme, app, checkout, content, or platform changes may create unintended accessibility problems that require correction.
Continuous review Feedback helps prioritize work Specific page links, device details, and descriptions of the barrier help the team investigate and respond more effectively.

Accessibility questions

Common answers about the statement

These answers summarize Linenora’s accessibility direction, standards, support options, and improvement process.

Does Linenora claim complete WCAG conformance?
No. Linenora uses WCAG 2.2 Level AA as an improvement goal and reference point but does not claim that every page, feature, or third-party service currently satisfies every criterion.
Can I use the website with a keyboard?
Core navigation, links, buttons, and forms are intended to support keyboard interaction. Report the affected page and control when something cannot be reached or operated.
Can support help me understand a product?
Yes. Support can assist with product dimensions, materials, included pieces, care instructions, order details, shipping, returns, and other available information.
What information should I include when reporting a barrier?
Include the page address, task you were trying to complete, what happened, browser or device used, and assistive technology involved when relevant.
How quickly will Linenora respond?
Support is available 24/7. The time needed to resolve a technical barrier depends on its cause, impact, and whether a third-party provider is involved.

Accessibility feedback

Tell us where the experience breaks down

Report a barrier, request assistance, or ask for available information in another practical format. Include the page, feature, product, or task involved so the Linenora team can investigate clearly.

support@linenora.lol +1 5415550117 Available 24 hours a day
Report an accessibility barrier