Review products carefully
Check product descriptions, dimensions, included pieces, materials, and care details before placing an order.
Terms of Service
Clear terms for shopping with Linenora
These terms explain how the Linenora website, checkout, delivery, returns, promotions, and customer support work. By browsing the website, placing an order, or using any related service, you agree to the terms below.
3–5 Days
Orders are typically delivered within the stated delivery window unless otherwise noted.
30 Days
Free returns and exchanges are available within thirty days, subject to the applicable policy.
Auto Savings
Email subscribers receive 15% off and selected promotional products receive 20% off automatically.
Shopping relationship
A simple view of how the terms apply
Submit accurate information
Provide correct billing, shipping, payment, and contact details so Linenora can process the order properly.
Use support when needed
Reach out quickly if you have a delivery concern, product issue, or return request so support can review it.
01 · Agreement and eligibility
Using the website means you accept the terms
By accessing the website, browsing collections, creating an account, placing an order, subscribing to emails, or using related services, you agree to these Terms of Service and the policies referenced by them.
- You must provide truthful and current information when using Linenora services.
- You are responsible for protecting your account details and login credentials.
- You may not use the website for unlawful, abusive, fraudulent, or misleading activity.
02 · Products and accounts
Product presentation is carefully managed
Linenora offers bedding and sleep essentials including sheet sets, fitted and flat sheets, pillowcases, pillows, comforters, duvet covers, quilts, mattress toppers, mattress pads, protectors, blankets, throws, and coordinated bedding sets. Product photography, dimensions, textures, and color may vary slightly depending on screen settings, production variation, or natural material differences.
- Review dimensions, mattress depth, and included pieces before ordering.
- Read care and material details for comforters, pillows, protectors, and sheets.
- Product availability, sizes, and colors may change without prior notice.
03 · Orders and payment
Order confirmation happens after review
Submitting an order is a request to purchase the products selected at checkout. An automated order acknowledgment confirms that the request was received, but acceptance occurs only after the order is confirmed for processing or shipment.
Check every detail
Confirm products, quantities, sizes, shipping address, billing details, and order totals before payment.
Use a valid method
You confirm that you are authorized to use the payment method submitted for the purchase.
Orders may be adjusted
Linenora may decline, limit, or cancel an order because of availability, fraud review, pricing error, or delivery constraints.
04 · Shipping and delivery
Free shipping with a clear delivery window
Linenora offers free shipping on all products. The typical delivery window is 3–5 calendar days unless another estimate is shown for a specific product or order. Delivery dates are estimates and may be affected by carrier conditions, weather, holidays, address issues, or operational delays.
- Provide a complete shipping address and accurate recipient details.
- Track the shipment and inspect the package promptly after delivery.
- Contact support quickly if the order is damaged, incomplete, or marked delivered but cannot be found.
05 · Returns and exchanges
Returns stay simple within thirty days
Start within 30 days
Free returns and exchanges are available within thirty days, subject to product condition requirements and policy terms.
Send back complete items
Products should be returned with included pieces and packaging where reasonably possible.
Refunds follow approval
Approved refunds are returned to the original payment method, with timing depending on the payment provider.
Nothing in these terms removes rights or remedies that cannot legally be waived under applicable consumer law.
06 · Legal terms
Important legal standards also apply
Use the site lawfully
Do not interfere with the website, misuse content, submit unlawful material, or attempt unauthorized access.
Share appropriate submissions
Feedback, reviews, and messages must be truthful, respectful, and must not violate the rights of others.
Limits apply where lawful
To the extent permitted by law, Linenora is not responsible for indirect, special, or consequential losses arising from use of the website or services.
Common questions
Quick answers to practical questions
These short answers summarize some of the most important day-to-day parts of the Linenora Terms of Service.
When is my order officially accepted?
Your order is accepted when it is confirmed for processing or shipment, not when the automated acknowledgment email is first sent.
Is shipping free?
Yes. Linenora provides free shipping on all products.
How long does delivery usually take?
The usual delivery window is 3–5 calendar days unless a different estimate is shown for your order.
Can I return or exchange a product?
Yes. Free returns and exchanges are available within 30 days, subject to the applicable policy conditions.
How do automatic discounts work?
Email subscribers receive an automatic 15% sitewide discount, and selected promotional products receive an automatic 20% discount with no code required.
Need help with an order?
Bring the details and we will review them
Share your order number, product name, tracking concern, or return request so the support team can look into the matter clearly and efficiently.